Booking Form

In the drop down menu or by going here Custom Booking Form

Once orders are shipped, delivery times depend on the shipping carrier. Balloon Room is not responsible for carrier delays, but we will assist in tracking your package if needed.

Once your mockup is sent, we ask that you review and approve it within 24–48 hours.

If we do not receive a response within this timeframe, your order may be delayed in production.

We strongly recommend placing your order at least 2–4 weeks in advance. This allows enough time for us to create your custom design mockup, send it for approval, produce your items, and ship them to you.

After placing your order, please complete the Custom Booking Form with all of your event details, photos, and design requests.
Be sure to include your order number on the form so we can properly match your information with your order.

Most custom orders take 2–4 weeks to complete. This timeframe includes design creation, mockup approval, production, and shipping. But can be done earlier depending on the volume of orders

If you need your items by a specific date, please text us before placing your order at (309) 530-7526 to confirm availability. Rush orders may require an additional rush fee, and during busy seasons rush services may not always be available.

Yes! We ship anywhere in the United States. Shipping times may vary depending on your location and the shipping carrier.

Before production begins, you will receive a design mockup for approval. It is important that you review it carefully.

Once a design has been approved and printed, changes or refunds typically cannot be made because the items are custom created specifically for you.

If an item arrives damaged during shipping, please contact us as soon as possible. In some cases, a replacement or refund may be issued depending on the situation.

Balloon Room has been proudly creating custom event items since 2020.
Our previous brand was Jazzorize Designs, and we have since expanded and upgraded our services to better serve our customers.

Please send high-quality, clear photosfor the best printing results.
Blurry, dark, or low-resolution images may affect the final print quality. Balloon Room is not responsible for poor print results due to low-quality images provided by the customer. We can sharpen and unblur some images.

Mockups are typically sent within 3–7 business days after we receive your completed Custom Booking Form and photos.

Delays in submitting your booking form or photos may delay the design process and your order timeline.

Your order timeline begins after we receive your completed Custom Booking Form and photos.

If the form is submitted late, it may delay your order and production time.

Yes, minor changes can be requested before approval.

Once the mockup is approved and started with production, no additional changes can be made because your items will be printed immediately.

Please make sure your order number is included on the booking form.
If it is missing, your order may bedelayed while we locate your purchase.

Because all items are custom made, refunds and cancellations are generally not available once designing has started.

Refunds may only be considered in situations such as damaged or defective items.